Infrastructure Management

Our unique approach to IT Infrastructure management services helps our customers to forge ahead with the pressure of rapidly changing technology landscape, to be fiercely competitive in the industry and to be cost-effective concurrently.

In the face of these conflicting objectives, clients can rely on our company for high level consultation to assist you with solutions that help maximize performance, maintain IT service continuity, reduce security risks and ensure scalability and compliance as we render services that cater to your specific IT infrastructure needs.

We solve business challenges with end-to-end solutions covering the entire infrastructure starting from hardware, operating system, applications and going all the way to include people and processes.

S-squad Global is reliable and a trusted partner to many organizations for several years because of our cost effectiveness and technology expertise.

    Our key strengths are:

  • Service desk & User Management
  • Operating System / platform support
  • Database Administration
  • Storage Support services
  • Security Management
  • Network Operations
  • Application Monitoring

Overview

S-squad Global has invested significantly in manpower, processes, and systems to efficiently operate the entire technology domains in the IT infrastructure space. The core strength of our company is infrastructure services, which it pioneered in APAC region. We have a dedicated team of professionals handling multi-vendor support services and IT infrastructure management across the APAC region. They work onsite and offshore, to provide 24x7 maintenance support for mission critical applications.

Furthered by over 4 years’ expertise in the field of Infrastructure Management Services and our distinctive ACE Outsourcing Model we are geared to offer comprehensive single source outsourcing services to large enterprise customers along the Consult - Design - Build - Operate - Maintain value chain spanning the entire enterprise IT Landscape of Data Center, End user computing, Network and Business applications.

Service Delivery Framework

The company’s service delivery model is determined on industry standards. Service delivery organization abide by ITIL processes across the board, though in certain cases the selection of standard may be driven by the customer. The following are the Company’s service delivery

    framework:

  • IT Infrastructure Consulting Services
  • IT Outsourcing Services
  • Managed Services
  • End-to-End Delivery of Applications
  • SLA Based Service Delivery
  • Helpdesk Services
  • 24 X Support
  • Application Helpdesk
  • End User Support

Service Portfolio

S-squad Global service offerings to satisfy the requirements of modern businesses, aiming to leverage superior technology at affordable cost to survive in the business venture. The company support organizations to get the maximum out of their IT investment and help to bring in agility and flexibility to cope up with the ever increasing demand for higher capacities, better service levels and lower costs.

S-squad Global has benefited several organizations leverage the new technologies like virtualization, cloud computing and green technologies. Our service portfolio has everything a business will ever need to enable their IT to scale up to server their users, at affordable costs.

    Our Service Portfolio has the Following Broad Categories:

  • Vendor Management
  • Asset Life Cycle Management
  • Help Desk
  • Server Support
  • Network Support
  • Desktop Support
  • Applications Software Support
  • Software License Management
  • Data Backup & Restore

Solutions

For the advantage of organizations focusing to partner with a reliable service provider for specific services, S-squad Global incorporates a basket of services that the client can choose based on his requirement. These services can be extended rapidly and could potentially be starting point for larger engagements.

    Following are some of the technology based solutions that we offer:

  • Data Centre Management
  • Server Management
  • Environment Management
  • Network Management
  • WAN Management
  • Router Management
  • Connectivity Management
  • Firewall & Switches
  • Database Management
  • Database Installation & Configuration
  • Database Administration
  • Data Migration
  • Performance Monitoring & Management
  • End-User computing
  • Desktop Support
  • Application Services
  • Mobile Devices
  • Messaging Services
  • Desktop Virtualization
  • Service Desk
  • Sun/Oracle Support Services
  • Hardware support on all SUN products
  • Messaging on Solaris
  • Solaris Operating System
  • Clustering
  • SUNRAY Enterprise Server
  • Oracle EBS
  • JDE
  • Oracle Database
  • Operating System Support Services
  • SUN Solaris
  • Linux
  • Windows
  • Novel
  • AIX and UNIX